TERMS OF SERVICE
Welcome to Zendora Home
These Terms of Service (“Terms”) govern your access to and use of Zendorahome.com, including our website, products, and services. By visiting our website or making a purchase, you agree to be bound by these Terms. Please read them carefully.
Zendorahome is dedicated to offering thoughtfully designed home and lifestyle products that combine quality craftsmanship with modern aesthetics. Our platform is built to provide you with a seamless and enjoyable shopping experience.
Section 1: Eligibility to Use Our Services
By accessing Zendorahome.com, you confirm that you are of legal age in your jurisdiction or have permission from a legal guardian to use our services. Our products are intended for personal, non-commercial use only. Any unauthorized use or misuse may result in suspension or termination of access.
Section 2: Your Account
To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account credentials secure. You are responsible for all activities conducted through your account.
Zendorahome reserves the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or suspicious activity.
Section 3: Product Information & Availability
We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, slight variations in color, texture, or finish may occur due to lighting conditions, screen settings, or the nature of handcrafted and small-batch production.
Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at our discretion.
Section 4: Pricing & Payment
All prices listed on Zendorahome.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We accept multiple payment methods, including credit/debit cards, UPI, and other digital payment options.
Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or adjust the order after notifying you.
Section 5: Shipping & Delivery
Zendorahome ships across India and to select international locations. Shipping charges and delivery timelines vary based on destination and selected shipping method.
Once your order has been dispatched, tracking details will be shared with you. While we aim to deliver orders on time, delays may occur due to factors beyond our control.
Section 6: Returns & Exchanges
We take great care in delivering high-quality products. If you are not satisfied with your purchase, you may request an exchange within 7 days of delivery, subject to eligibility.
Items must be unused, in original condition, with tags intact and packaging preserved. Custom-made or personalized products are not eligible for return or exchange.
Please refer to our Return Policy for detailed information.
Section 7: Privacy & Security
Your privacy is important to us. All personal information collected is handled in accordance with our Privacy Policy.
We use secure payment gateways and industry-standard security measures to protect your data. However, no online platform can guarantee absolute security.
Section 8: Third-Party Services
Our website may contain links to third-party websites or services. Zendorahome is not responsible for the content, policies, or practices of any third-party platforms.
Your use of third-party services is entirely at your own risk.
Section 9: Intellectual Property
All content on Zendorahome.com—including text, images, graphics, logos, and designs—is the intellectual property of Zendorahome and is protected by applicable laws.
Unauthorized reproduction, distribution, or use of our content or branding is strictly prohibited without prior written consent.
Section 10: Limitation of Liability
Zendorahome shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services.
We are not responsible for delays, service interruptions, or errors caused by events beyond our reasonable control.
Section 11: Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with Mumbai, Maharashtra as the place of arbitration.
Section 12: Changes to These Terms
Zendorahome reserves the right to modify these Terms at any time. Updates will be posted on this page. Continued use of the website after changes are made constitutes acceptance of the revised Terms.
Section 13: Contact Us
If you have any questions regarding these Terms or our services, please contact us:
Zendorahome Customer Support
📧 Email: supportzendora@gmail.com